The Last Stand - Level Reset Bug
As has been mentioned in the forums and on the News ticker in-game, The Last Stand has a bug that causes some profiles to reset heroes to level 1. Ever since the issue occurred we've been working hard to find the cause and implement a solution.
We're in the final stages of implementing that solution and it does the following:
1. Greatly reduces the chance of this issue occurring in the future.
2. Restores lost progress from leaderboards. If data on the leaderboards is higher than the profile data, the game will automatically restore the profile with the higher data.
3. Gives THQ Customer Support the ability to restore progress manually in case your progress wasn’t restored properly.
The solution will be retroactive, so all players who have already had their profiles reset to level 1 will be able to log into the game once the solution is released and the game will recover their lost levels from the leaderboard data. If for some reason that does not work, players will be able to contact THQ Customer Support to have their lost data restored manually.
The solution will be included in a hotfix that will be released to all Dawn of War II owners on Steam soon.
Thanks for your patience and a BIG THANK YOU to all the people who submitted warning logs to help us track down the problem.