thx for the links
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although i don't think it's necessary or even desired having a english topic on a german board i'll obey the rules of this thread and write in english
The question is what your goals are for this league, you can either have a professional, international league or a funleague. If you want the former, than unfortunally your approach isn't the right one, if you want the latter your activity won't go up (you won't attract international clans).
Talking about a professional (in terms of serious, not in terms of big prize money) league, those points do apply, in my opinion:
As an admin, you have to generate an enviroment where the participating clans feel comfortable and guided. If there's a problem the admin should be able to solve it fast and in a way both clans can accept the decision. For example you should allow the clans to set up a date of their own, there should be a proposed time for the games - if no clan reacts, an admin should contact the clanleaders and doublecheck what is going on (at least as long as the league is not well established - if it is you can hand out penaltiy points). In addition, if the teams managed to set up a date and one team doesn't show up for 20min it's defloss time.
Also you have to sell the illusion that you as an admin are allways on top of the situation and don't make mistakes. Some years ago we had the famous line: "admin = god", which kinda describes it pretty good. If you hand out a hard decision the team which got hit by it shouldn't feel like the decision was biased/ mistreated. Basecially you need respect and this is achieved by constantly makeing the right decisions, good pr work and giving the players the feeling that you are allways there, when needed.
Now if you tell your users that you don't have enough manpower to guarantee that enviroment, that you are doing your best and that they should do better or do it thereselves, then everything collapses. It might be true, that you are doing it for them, but that's not what they want to hear. In the end you don't have prizes to get those clans playing, neither are international clans going to play in a funleague where they have to set up dates and arrange themselves with other (perhaps non english speaking) clans, unless they know they will be taken care of and will have fun playing.