News Patch 1.01 nächste Woche

[darkdomy]

alles imba ^^

 

[Alias]

Ich glaub ich werd wieder inaktiv
Nach 2 Tagen Aktivität

 

[Nuke-lear]

Patch schon draussen oder Leadder reseted XD

 

[Saschok]

nichts von beiden

 

[OrIoNsGiFt]

Patch schon draussen oder Leadder reseted XD

hier haste nochmal alles erklärt

Due to some immediete technical fixes required, the Kane's Wrath patch and Ladder Season 2 will commence next week (week of July 7 - 11th). We are committed to releasing a quality patch and ensuring that the support update does everything to push the game forward and create a better experience for our customers and community. We also are committed to coinciding the beginning of our 2nd ladder season with the release of the patch.

In lieu of this latest news, EALA General Manager Mike Verdu wanted to send a support message for our community regarding the Kane's Wrath patch and a general update on post-launch support of our RTS products. Please read his latest blog for the update on the EALA RTS Development team and a look in to the future of C&C support.

------

"A WORD FROM EALA GENERAL MANAGER MIKE VERDU"

We are finally on the cusp of releasing a long overdue patch for the PC version of Kane's Wrath, the expansion pack for C&C3. This patch addresses desync and balance issues that should have been fixed months ago, and I apologize again to our customers for the long delay. The wait for the Kane’s Wrath patch has been a low point in our product support for the last few years, and I take full responsibility.

As General Manager of the studio that makes Command & Conquer games (as well as the Battle for Middle series), I care a great deal about our product quality and support.

I am very proud of our games and the teams that made them. From C&C Generals to the two Battle for Middle-earth games to C&C3, I feel like we have brought great RTS experiences to millions of people who have spent tens of millions of hours playing the games and having fun. That's what I live for… it's why I'm in this business. I can’t think of a better reward than to know that we have built games that people are spending time with and enjoying. I know that some in our community may dislike certain products or aspects or features of the games overall – and I'm humble enough to realize that we can always improve and do better – but in my heart I believe that we’ve made some good games that have delivered value to our customers.

I am not as proud of our record in supporting our games after launch. In fact, I'm downright unhappy with that aspect of our business. There have been some bright spots: For example, our community manager's passionate advocacy on behalf of our customers, the huge patch 1.05 for Battle for Middle-earth II that was a labor of love between our team and the community, and our fast response to some initial problems on C&C3. But overall, the level of support has been lacking. We tend to put out a limited number of patches for our products and in many cases those patches take longer than they should to finish, test, and release. It’s been a chronic issue for more than four years, and we need to fix it.

Our support woes are not the fault of the line developers who work here. We have some of the most talented people in the world on our RTS teams here at EA Los Angeles. The basic issue is the tension between developing new products and supporting our older products. Creating a patch requires hundreds – and in some cases thousands - of man-hours invested by an interdisciplinary team… as well as close coordination with our quality assurance department and other parts of our company. Our teams and leaders have the best of intentions and desperately want to continue supporting our games… but we find ourselves constantly trading off between new development and support. It’s very hard to juggle this work and there are often dependencies and complexities involved that wind up hurting both the new project and the patch efforts. Our issues with support are not a matter of being greedy; believe it or not we have actually spent seven figure sums supporting each of our products for the last few years (if you added up the effort invested and money spent on patches and support for Generals, the BFME games, C&C3, and their expansion packs, we could have built an entire new product). It actually boils down to a matter of logistics and management.

We've been wrestling with the logistics of support for a long time and we need a new approach. After all, some of our competitors have been providing a high level of post-launch support for years, so we know it can be done...and done well.

I’m happy to announce that we have established a live team for our RTS products. Its mission is simple: To protect and serve Command & Conquer – the C&C community, the individual C&C games, and the C&C universe. The live team is starting small, but over a period of many months it will be staffed with a number of developers who will be dedicated to support. Over the next year, more and more support activities will be carried out by the live team instead of by the teams that actually build the games. Red Alert 3 will start out supported by its development team and will transition to live team support a few months after release. The live team’s laser-sharp focus on support eliminates the inherent conflict between new development and patching/maintaining our legacy products.

I am not going to say that this initiative is going to instantly solve all of our support issues – and I don't think we have the credibility with our customers to make that claim anyway. In fact, it will take considerable time to get this effort spun up and working well. But over a period of months and years, I believe the benefits of this new approach will be evident. My hope is that the community will be able to look back on this period and say, "this was the low point – and then things started getting better".

-Mike Verdu
EALA General Manager

 

[Nuke-lear]

hier haste nochmal alles erklärt

Due to some immediete technical fixes required, the Kane's Wrath patch and Ladder Season 2 will commence next week (week of July 7 - 11th). We are committed to releasing a quality patch and ensuring that the support update does everything to push the game forward and create a better experience for our customers and community. We also are committed to coinciding the beginning of our 2nd ladder season with the release of the patch.

In lieu of this latest news, EALA General Manager Mike Verdu wanted to send a support message for our community regarding the Kane's Wrath patch and a general update on post-launch support of our RTS products. Please read his latest blog for the update on the EALA RTS Development team and a look in to the future of C&C support.

------

"A WORD FROM EALA GENERAL MANAGER MIKE VERDU"

We are finally on the cusp of releasing a long overdue patch for the PC version of Kane's Wrath, the expansion pack for C&C3. This patch addresses desync and balance issues that should have been fixed months ago, and I apologize again to our customers for the long delay. The wait for the Kane’s Wrath patch has been a low point in our product support for the last few years, and I take full responsibility.

As General Manager of the studio that makes Command & Conquer games (as well as the Battle for Middle series), I care a great deal about our product quality and support.

I am very proud of our games and the teams that made them. From C&C Generals to the two Battle for Middle-earth games to C&C3, I feel like we have brought great RTS experiences to millions of people who have spent tens of millions of hours playing the games and having fun. That's what I live for… it's why I'm in this business. I can’t think of a better reward than to know that we have built games that people are spending time with and enjoying. I know that some in our community may dislike certain products or aspects or features of the games overall – and I'm humble enough to realize that we can always improve and do better – but in my heart I believe that we’ve made some good games that have delivered value to our customers.

I am not as proud of our record in supporting our games after launch. In fact, I'm downright unhappy with that aspect of our business. There have been some bright spots: For example, our community manager's passionate advocacy on behalf of our customers, the huge patch 1.05 for Battle for Middle-earth II that was a labor of love between our team and the community, and our fast response to some initial problems on C&C3. But overall, the level of support has been lacking. We tend to put out a limited number of patches for our products and in many cases those patches take longer than they should to finish, test, and release. It’s been a chronic issue for more than four years, and we need to fix it.

Our support woes are not the fault of the line developers who work here. We have some of the most talented people in the world on our RTS teams here at EA Los Angeles. The basic issue is the tension between developing new products and supporting our older products. Creating a patch requires hundreds – and in some cases thousands - of man-hours invested by an interdisciplinary team… as well as close coordination with our quality assurance department and other parts of our company. Our teams and leaders have the best of intentions and desperately want to continue supporting our games… but we find ourselves constantly trading off between new development and support. It’s very hard to juggle this work and there are often dependencies and complexities involved that wind up hurting both the new project and the patch efforts. Our issues with support are not a matter of being greedy; believe it or not we have actually spent seven figure sums supporting each of our products for the last few years (if you added up the effort invested and money spent on patches and support for Generals, the BFME games, C&C3, and their expansion packs, we could have built an entire new product). It actually boils down to a matter of logistics and management.

We've been wrestling with the logistics of support for a long time and we need a new approach. After all, some of our competitors have been providing a high level of post-launch support for years, so we know it can be done...and done well.

I’m happy to announce that we have established a live team for our RTS products. Its mission is simple: To protect and serve Command & Conquer – the C&C community, the individual C&C games, and the C&C universe. The live team is starting small, but over a period of many months it will be staffed with a number of developers who will be dedicated to support. Over the next year, more and more support activities will be carried out by the live team instead of by the teams that actually build the games. Red Alert 3 will start out supported by its development team and will transition to live team support a few months after release. The live team’s laser-sharp focus on support eliminates the inherent conflict between new development and patching/maintaining our legacy products.

I am not going to say that this initiative is going to instantly solve all of our support issues – and I don't think we have the credibility with our customers to make that claim anyway. In fact, it will take considerable time to get this effort spun up and working well. But over a period of months and years, I believe the benefits of this new approach will be evident. My hope is that the community will be able to look back on this period and say, "this was the low point – and then things started getting better".

-Mike Verdu
EALA General Manager

Ähmm,ha danke

 

[Nuke-lear]

Passt zeitlich bei mir

Edit:Sry für DP

 

[Warbringer]

Wieso nur habe ich das miese Gefühl, dass es diesen Patch garnicht gibt. Wahrscheinlich wird uns am Release der Beta von RA3 dann mitgeteilt, das die Arbeiten am Patch, leider leider leider leider eingestellt wurden.

Was bin ich froh, dass ich mir das Geld für RA3 gespart habe.

 

[darkdomy]

Wieso nur habe ich das miese Gefühl, dass es diesen Patch garnicht gibt. Wahrscheinlich wird uns am Release der Beta von RA3 dann mitgeteilt, das die Arbeiten am Patch, leider leider leider leider eingestellt wurden.

Was bin ich froh, dass ich mir das Geld für RA3 gespart habe.

nja für die RA3 Beta hast du doch 30€ gezahlt oder hast du etwa nicht den Beta Key in der KW Verpackung gekauft?

mfg

 

[sHiRoKKo]

Wieso hackt ihr alle so darauf rum das man die RA3 Beta nur spielen kann wenn man KW hat? Bei Dawn of War 2 ist es genau das gleiche.

In addition, THQ is pleased to announce that gamers purchasing copies of the recently released Warhammer® 40,000™: Dawn of War® - Soulstorm™ will be able to participate in an invitation-only multiplayer beta program for Warhammer 40,000: Dawn of War II set to take place at a future date.

http://dawnofwar2.com/us/news

 

[AnNo1935]

Wieso hackt ihr alle so darauf rum das man die RA3 Beta nur spielen kann wenn man KW hat? Bei Dawn of War 2 ist es genau das gleiche.


http://dawnofwar2.com/us/news

Weil der Beta-Key nur bei KW dabei ist? Es ist doch wohl logisch das man die Beta nur griegt wenn man sich das TW-Addon gekauft hat.

 

[menkey]

Naja sollte der Patch gecancelt werden, danbn kann uns EA ja jedem 5 Euronen zurückerstatten, und sagen das wir alle 25 € für ne Beta gezahlt haben

 

[TOOBAD]

Patch nächste woche bla danach patch nächste woche bla und danch nächste woche bla bla eine verarschung ist das

 

[Apocalypso]

Naja sollte der Patch gecancelt werden, danbn kann uns EA ja jedem 5 Euronen zurückerstatten, und sagen das wir alle 25 € für ne Beta gezahlt haben

nein für 2 betas ^^ 2 zum preiss von einer

 

[cRUNcherNO1]

iss zwar offtopic(sry dafür^^) aber wie macht ihr diese ganzen fail/fake-pics?
zb paar seiten weiter hinten das update-fenster wegen dem nicht erschienenen kw-patch

kanns zwar mit paint reinschreiben aber dann stimmt ja die schrift nich, hoffe ihr habt tips

btt: ich spiel wirklich kein kw mehr, einerseits wegen den asyncs aber vor allem weil mein singlecore selbst bei low-einstellungen wirklich jahre zum laden braucht, bei tw war das kein problem
hatte bisher kw noch auffem rechner weil ich auf den patch hoffte aber so langsam überleg ich mir es wirklich runter zu werfen, schade drum

 

[eXc|marine]

hab grad Blacks Bigger Battle gegen 5 Botz gespielt alle schwer oder sauschwer hat Spaß gemacht :P

 

[Dragonfood]

Ich spiel nebenbei Sins of a Solar Empire^^, oder bastel an irgendwelchen Grafiken oder models rum :P

 

[Locutus]

1.01 macht KW zum Mythos. Da wird bestimmt in 1000 Jahren noch drüber geredet!

 

[Dragon-5]

wann gibt es den patch der sollte schon da sein wann oder wo iser?

 

[eXc|marine]

steht doch drüber nächste woche also lesen darfste schon selber