Stufu clanhopper.
Nun zur e-mail:
Hello,
Thank you for contacting Electronic Arts. Your issue has been escalated.
I understand you have some questions regarding your account in Red Alert 3.
After review, I have found your account has been banned due to exploitation of a known glitch in the game. You will not be able to play online with this EA account further.
If you were to purchase another game you would need to sign up under a new EA account.
If you have any further questions please visit us at
http://support.ea.com.
Regards,
GM Joe
Player Relations
Electronic Arts
Kam nach circa 3 Wochen als Antwort auf die Fragen:
Hello
My ingame nicknames are preVa1L;StoffeLL;SaltyCucumberman and many others.
my account is
mamasboyjason@hotmail.com.
Some days ago i tried to play RA3 online but when i tried to log in it said: "You`re account has been banned!"
1. I would like to know why I got banned so I can work on that.
2. What do I have to do now? Buy a new game?
3. If I buy a new game and behave myself online well do i still get banned or can I continue playing online?
Beim EA Support muss man nie länger als ne Woche warten. Geht echt flott. Wenns dann doch mal etwas länger dauert, so zwei Wochen, dann erhält man aber eine auf einen zugeschnittene, nicht von einem Bot erstellte, E-mail.
Und zwar so:
Greetings,
Thank you for contacting Electronic Arts.
Due to the nature of your issue, more time is required for investigation. I apologize for any prolonged delays this might cause, but please rest assured that we are trying to handle your issue in a timely manner. During this time, you may still update your incident with additional information that might help us resolve your issue without causing any additional delay. To update your incident click the link that says, To view or update your question from our support site, click here."
We appreciate the opportunity to assist you and look forward to getting you back in the game!
Thank you,
EA Rep Nalin
Player Relations
Electronic Arts